Van Haren Publishing | BLOG

Stand up for Service Management!

Stand up for Service Management!

«Stand up and fight» sang Francis Rossi 1986, der Frontmann der Status Quo! Status Quo erleben wir, so mein Eindruck, in der heilen ITSM Welt. Wir sprechen etwas von Agil, ...
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VeriSM schafft Ordnung in das Digitale Transformations-Chaos

VeriSM schafft Ordnung in das Digitale Transformations-Chaos

Einführung Die digitale Welt, wie wir sie kennen, verändert sich schnell. Die traditionelle Rolle der IT als Service Provider entwickelt sich zu einem Service Broker. Die IT Organisation bewegt sich ...
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VeriSM™ Applied in a XaaS Model – Satya Misra – HCL

VeriSM™ Applied in a XaaS Model – Satya Misra – HCL

1 Introduction In the present era of digitalization, with the proliferation of cloud and mobility, there are a variety of services and applications available for access on demand over the ...
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BIAN

BIAN Edition 2019 – A framework for the financial services industry

The basics The Banking Industry Architecture Network (BIAN) is an association of banks, solution providers and educational institutions with the shared aim of defining a semantic service operation standard for ...
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BiSL Next in uitvoering, handboek voor de uitvoerende business-informatiemanagement professional – in 3 minuten

BiSL Next in uitvoering, handboek voor de uitvoerende business-informatiemanagement professional – in 3 minuten

Introductie BiSL Next in uitvoering, handboek voor de uitvoerende business-informatiemanagement professional – in 3 minuten Organisaties hebben informatie nodig voor het uitvoeren en besturen van hun interne processen en dienstverlening ...
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Enabling Organizations in the Digital Age How to Achieve Business Outcomes using The Open Group IT4IT™ Standard and the IFDC VeriSM™ Approach Together

Enabling Organizations in the Digital Age How to Achieve Business Outcomes using The Open Group IT4IT™ Standard and the IFDC VeriSM™ Approach Together

How to Achieve Business Outcomes using The Open Group IT4IT™ Standard and the IFDC VeriSM™ Approach Together   A White Paper by: Rob Akershoek, Fruition Partners, A DXC Technology Company Sukumar ...
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BiSL ®Next, framework for Business Information Management – in 3 minutes

BiSL ®Next, framework for Business Information Management – in 3 minutes

This new version of the Business Information Services Library (BiSL) starts with the premise that digital services are the future and rapid development of services without compromising data integrity is ...
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Qiy Scheme

The Qiy Scheme Standard – in 3 minutes

1 Title/Current Version Qiy™ Scheme Standard Version 1.1 2 The Basics The Qiy Scheme consists of three major topics: governance, legal framework and the technical standard describing the exchange of ...
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