20th Annual Conference itSMF Prague – 28&29 January

Van Haren Group Sponsor of itSMF Czech Republic

About the event

The Power of Change
Have you ever wondered why new processes, technologies, or frameworks don’t deliver the expected results? Organizations have spent decades adapting to continuous transformation—driven by technology, evolving business needs, and shifting human expectations. From the rise of AI to the movement toward Humanizing IT, we have seen how innovation shapes the way we work. Yet despite these advancements, success is not guaranteed.

For years, we have focused on processes, technologies, methodologies, and frameworks, constantly adapting to their new versions. Yet, as these elements rapidly evolve and improve, one constant remains: people. Too often, we overlook the human factor in our pursuit of efficiency and innovation. The challenge ahead is not just about adopting new technologies but ensuring that organizations evolve in mindset, culture, and values to truly empower their people.

Now, as we celebrate the 20th annual itSMF Czech Republic conference, it is time to focus on the next frontier: leading meaningful, lasting change that puts people at the center.

Van Haren Group & ISM

Van Haren Group is proud to partner with the ISM community as a knowledge and media partner. As a publisher of leading IT Service Management publications and developer of training and certification materials, we support professionals and organizations in delivering value, improving collaboration between business and IT, and driving continual improvement.

More information & full program