ITIL® Foundation (Version 5)

Designed for every professional working with digital products and services.ITIL® Foundation Version 5 is your essential guide to creating, delivering, managing and improving digital products and services.It enhances collaboration, optimizes product and service value, and offers a flexible approach that can be integrated with agile, DevOps, and Lean practices, applicable across all industries and organizations of any size.The latest updates to the framework for ITIL® Version 5 include: • a holistic approach to digital product and service management • enhanced focus on value co-creation and customer experience • integration with emerging AI technologies and modern ways of working