ITIL Continual Service Improvement - 2nd ed. 2011
€103.55
€95.00
This publication focuses on continual service improvement (CSI) from both an IT service and IT service management perspective. It expands the concept of CSI at a high level and defines its value before describing common methods and techniques. The guidance is written for managers and practitioners at all levels.
| ISBN | 978011331308C |
|---|---|
| Standards | ITIL |
| Language | English |
| Product Type | Books |
| Length (cm) | 0 |
| Width (cm) | 28 |
| Height (cm) | 22 |
| Weight (kg) | 0.950000 |
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