Secrets of Service Level Management: A Process Owners Guide
€103.55
€95.00
An ITIL process guide that describes how to plan for, design, transition, operate and improve service level management. With a practical focus and real-life examples, this book turns the theory of SLM into practice.
| ISBN | 9780113313525 |
|---|---|
| Language | English |
| Format | hardcopy |
| Length (cm) | 0 |
| Width (cm) | 22 |
| Height (cm) | 22 |
| Publication date | Jan 1, 2020 |
| Binding | paperback |
| Author | Axelos |
| Weight (kg) | 0.880000 |
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