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  1. OPBOK Template: Outsourcing Professional Body of Knowledge: Templates - IAOP
    OPBOK Template: Outsourcing Professional Body of Knowledge: Templates - IAOP
  2. The Service Catalog
    The Service Catalog
    Rating:
    100%
    1  Review
  3. PRINCE2® 2009 Edition - Das Taschenbuch
    PRINCE2® 2009 Edition - Das Taschenbuch
  4. Foundations van ITIL® V3
    Foundations van ITIL® V3
  5. Procesarchitectuur als veranderinstrument
    Procesarchitectuur als veranderinstrument
  6. Het Project Management Office - PMO - Management Guide
    Het Project Management Office - PMO - Management Guide
  7. De Weg naar Projectsucces - 4de herziene druk
    De Weg naar Projectsucces - 4de herziene druk
  8. Les Fondamentaux d'ITIL® V3
    Les Fondamentaux d'ITIL® V3
  9. Sturen op samenhang op basis van GEA®
    Sturen op samenhang op basis van GEA®
  10. Business informatiemanagement en BiSL® in de praktijk
    Business informatiemanagement en BiSL® in de praktijk
  11. IT Outsourcing Part 1: Contracting the Partner
    IT Outsourcing Part 1: Contracting the Partner
  12. Automatisering van productieprocessen op basis van ISA-95
    Automatisering van productieprocessen op basis van ISA-95
  13. Sturing en Organisatie van ICT-voorzieningen 2de druk
    Sturing en Organisatie van ICT-voorzieningen 2de druk
  14. SqEME Process Management - A Pocket Guide
    SqEME Process Management - A Pocket Guide
  15. ABC of ICT
    ABC of ICT
  16. Microsoft Operations Framework 4.0 - A Pocket Guide
    Microsoft Operations Framework 4.0 - A Pocket Guide
    Rating:
    100%
    1  Review
  17. The Sarbanes-Oxley Body of Knowledge SOXBoK: An Introduction
    The Sarbanes-Oxley Body of Knowledge SOXBoK: An Introduction
  18. Implementing Metrics for IT Service Management
    Implementing Metrics for IT Service Management
    Rating:
    100%
    1  Review
  19. Gestión de Servicios TI basado en ITIL® V3 - Guia de Bolsillo
    Gestión de Servicios TI basado en ITIL® V3 - Guia de Bolsillo
  20. ISO/IEC 20000 - An Introduction
    ISO/IEC 20000 - An Introduction
  21. Foundations of IT Service Management Based on ITIL® V3
    Foundations of IT Service Management Based on ITIL® V3
  22. Fundamentos de ITIL® V3
    Fundamentos de ITIL® V3
  23. DSDM - Een introductie
    DSDM - Een introductie
  24. Process Management Based on SqEME®
    Process Management Based on SqEME®
  25. IT Service Management - Global Best Practices, Volume 1
    IT Service Management - Global Best Practices, Volume 1
  26. Implementing IT Governance - A Practical Guide to Global Best Practices in IT Management
    Implementing IT Governance - A Practical Guide to Global Best Practices in IT Management
    Rating:
    100%
    1  Review
  27. Implementing IT Governance - A Pocket Guide
    Implementing IT Governance - A Pocket Guide
    Rating:
    93%
    1  Review
  28. Implementing ISO/IEC 20000 Certification: The Roadmap
    Implementing ISO/IEC 20000 Certification: The Roadmap
  29. ISO/IEC 20000 - An Introduction
    ISO/IEC 20000 - An Introduction
  30. IT Outsourcing – Een introductie
    IT Outsourcing - een introductie
  31. ABC of ICT: The Exercise Workbook
    ABC of ICT: The Exercise Workbook
  32. Frameworks voor IT-management
    Frameworks voor IT-management
  33. BiSL®: Business Information Services Library - Management Guide
    BiSL®: Business Information Services Library - Management Guide
  34. Service Management Strategies that Work
    Service Management Strategies that Work
  35. Foundations of ITIL® V3
    Foundations of ITIL® V3
  36. The EFQM excellence model for Assessing Organizational Performance
    The EFQM excellence model for Assessing Organizational Performance
  37. Defining IT Success Through The Service Catalog
    Defining IT Success Through The Service Catalog
  38. Computer Hardware – Hardware and Network Components Foundation
    Computer Hardware – Hardware and Network Components Foundation
  39. IT Service Management from Hell based on Not ITIL
    IT Service Management from Hell based on Not ITIL
  40. Participeren in projecten
    Participeren in projecten
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