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Books

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  1. Microsoft Operations Framework 4.0 - A Pocket Guide
    Microsoft Operations Framework 4.0 - A Pocket Guide
    Rating:
    100%
    1  Review
  2. The Sarbanes-Oxley Body of Knowledge SOXBoK: An Introduction
    The Sarbanes-Oxley Body of Knowledge SOXBoK: An Introduction
  3. Implementing Metrics for IT Service Management
    Implementing Metrics for IT Service Management
    Rating:
    100%
    1  Review
  4. Gestión de Servicios TI basado en ITIL® V3 - Guia de Bolsillo
    Gestión de Servicios TI basado en ITIL® V3 - Guia de Bolsillo
  5. ISO/IEC 20000 - An Introduction
    ISO/IEC 20000 - An Introduction
  6. Foundations of IT Service Management Based on ITIL® V3
    Foundations of IT Service Management Based on ITIL® V3
  7. Fundamentos de ITIL® V3
    Fundamentos de ITIL® V3
  8. DSDM - Een introductie
    DSDM - Een introductie
  9. Process Management Based on SqEME®
    Process Management Based on SqEME®
  10. IT Service Management - Global Best Practices, Volume 1
    IT Service Management - Global Best Practices, Volume 1
  11. ABC of ICT - Card deck
    Rating:
    100%
    1  Review
    Out of stock
  12. Implementing IT Governance - A Practical Guide to Global Best Practices in IT Management
    Implementing IT Governance - A Practical Guide to Global Best Practices in IT Management
    Rating:
    100%
    1  Review
  13. Implementing IT Governance - A Pocket Guide
    Implementing IT Governance - A Pocket Guide
    Rating:
    93%
    1  Review
  14. IT Service Management Basierend auf ITIL® V3
    Out of stock
  15. Implementing ISO/IEC 20000 Certification: The Roadmap
    Implementing ISO/IEC 20000 Certification: The Roadmap
  16. ISO/IEC 20000 - An Introduction
    ISO/IEC 20000 - An Introduction
  17. IT Outsourcing – Een introductie
    IT Outsourcing - een introductie
  18. ABC of ICT: The Exercise Workbook
    ABC of ICT: The Exercise Workbook
  19. Frameworks voor IT-management
    Frameworks voor IT-management
  20. BiSL®: Business Information Services Library - Management Guide
    BiSL®: Business Information Services Library - Management Guide
  21. Service Management Strategies that Work
    Service Management Strategies that Work
  22. Foundations of ITIL® V3
    Foundations of ITIL® V3
  23. The EFQM excellence model for Assessing Organizational Performance
    The EFQM excellence model for Assessing Organizational Performance
  24. Defining IT Success Through The Service Catalog
    Defining IT Success Through The Service Catalog
  25. Computer Hardware – Hardware and Network Components Foundation
    Computer Hardware – Hardware and Network Components Foundation
  26. IT Service Management from Hell based on Not ITIL
    IT Service Management from Hell based on Not ITIL
  27. Participeren in projecten
    Participeren in projecten
  28. De RfP voor IT-outsourcing - Management Guide
    De RfP voor IT-outsourcing - Management Guide
  29. Outsourcing van IT
    Outsourcing van IT
  30. Service Agreements - A Management Guide
    Service Agreements - A Management Guide
  31. Six Sigma for IT Management
    Six Sigma for IT Management
  32. Metrics for IT Service Management
    Metrics for IT Service Management
  33. Decision en controlfactoren voor IT sourcing
    Decision- en controlfactoren voor IT - sourcing
    Out of stock
  34. Het doel, de weg en de rugzak
    Het doel, de weg en de rugzak
  35. IT Service Management from Hell
    IT Service Management from Hell
  36. PRINCE2 in de Praktijk - 7 Valkuilen, 100 Tips - Management guide
    PRINCE2 in de Praktijk - 7 Valkuilen, 100 Tips - Management guide
  37. TOGAF™ Version 9 - Guide de Poche
    TOGAF™ Version 9 - Guide de Poche
  38. IT en Management
    IT en Management
  39. Capacity Management - A Practitioner Guide
    Capacity Management - A Practitioner Guide
  40. SOA Source Book
    SOA Source Book
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