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VeriSM Foundation
eLearning & Certification 24/5 Technical Support

VeriSM Foundation

12 Foundation 365 days
€1,148.29 Excl. VAT: €949.00
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What's Included

Everything you need for certification success — no hidden extras.

Greater agility in IT service management
Improved customer satisfaction through tailored service delivery
Enhanced governance and accountability
Increased adaptability to emerging technologies
Strengthened alignment between IT and business strategy

Course Overview

Flexible and adaptable service management approach

Emphasis on digital transformation and customer experience

Incorporation of modern frameworks like Agile and DevOps

Industry-recognized certification

Course Structure

01

Introduction to VERISM

02

Foundation of IT Service Management

03

Business Value and Benefits

04

VERISM Framework and Methodology

05

Roles and Responsibilities

06

Use Cases and Practical Applications

07

Exam Preparation and Certification Details

Skills You'll Gain

Understand what are the main areas of an organization and how to optimize the ecosystem
Ability to establish and improve effective organizational governance
Evaluate emerging technologies and their benefits and impacts to the business
Understand how the Digital Transformation can positively impact the Service Management of an organization
Define and evaluate if an organization has a service or a product culture
Be able to enhance your leadership skills for the Digital Era
Learn new methods to deal with business and customer challenges to achieve success
Improve the internal and external communication across teams and customers
Understand how to face and get the best from organizational changes

Who Should Enroll

Designed for professionals who want to drive excellence and lead transformation.

Professionals involved in service management who want to adapt to modern, flexible frameworks.

Teams aiming to improve service delivery by incorporating VeriSM’s management mesh principles.

Service Managers – Overseeing the delivery of value-focused and customer-oriented services.

IT Managers – Managing technology and services aligned with organizational goals.

Project Managers – Integrating VeriSM practices into project delivery frameworks.

Digital Transformation Leaders – Driving innovation and agility in service management.

Business Analysts – Ensuring services meet business requirements and customer expectations.

Operations Managers – Optimizing workflows for efficient service delivery.

Change Managers – Facilitating the adoption of VeriSM principles and practices.

Consultants and Advisors – Guiding organizations in modernizing their service management strategies.

Team Members Supporting Service Management – Contributing to value-driven service design and delivery.

Ready to Get Certified?

Complete certification package — best value

Complete Package

VeriSM Foundation

  • 12
  • Foundation
  • 365 days
€1,148.29
Excl. VAT: €949.00
Contact Advisor