Amsterdam Infomation Model (AIM)

Amsterdam Infomation Model (AIM)

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Information management
Model (AIM)

1 Title/current AIM books
The Amsterdam model for Information Management: A Generic
Framework for Information Management

2 The basics of AIM books
The Amsterdam Information management Model (AIM)
provides a mapping of the relationships between organization
and information.

3 AIM books Summary
AIM was developed at the University of Amsterdam (paper:
Abcouwer, A.W., Maes, R. Truijens, J. (1997), ‘Contouren voor
een generiek model voor informatie-management’, Tijdschrift
Informatie en Management). It can be used as a tool for positioning
and interrelating information management functions. It can be
applied to the areas of business-IT alignment and sourcing, and can
be of use when considering IT governance. It offers a high level view
of the entire scope of information management; its main application
is in the analysis of organization and responsibilities.

AIM can be used to support strategic discussions in three
different ways, as shown in the Figure:
• Descriptive, orientation – the framework offers a map of the
entire information management domain, and can be used for
positioning specific information management processes in the

• Specification, design – the framework can be used to reorganize
the information management organization, e.g. to
specify the role of the Chief Information Offi cer (CIO) or
determine the responsibilities of the retained organization in
the case of outsourcing
• Prescriptive, normative – the framework can be used as
a diagnostic instrument to find gaps in an organization’s
information management, and is specifically aimed at
identifying missing interrelationships between the various
components of the framework

On the horizontal axis, the framework distinguishes three
domains of governance:
1. Business – this domain comprises all standard business
functions such as management, HR, resources and processes.
2. Information and Communication (information domain) –
this domain describes how information and communication
supports the business. In this domain, business requirements
are translated into the IT (technology) capabilities that are
needed to support the business.
3. Technology (IT domain) – this domain specifically describes
the development and management of IT solutions.

The vertical axis describes the three levels of governance:
• Strategy (scope, core competences and governance)
• Structure (architecture and competences)
• Operations (processes and skills)

The AIM or Nine Square framework

AIM (originally known as the nine square framework) connects
the two dimensions of management and information as the
central components for Information Management. The dotted
line demarks the scope of Business-IT alignment.

4 AIM books target audience
The framework was developed for information managers,
enterprise architects and IT architects.

5 Scope and constraints of AIM books
The scope of the framework is the information management

This framework enables discussions on the topic of business
and IT alignment, but it does not provide information on how
organizations can actually achieve better communications
between business and IT. The framework is not a method, and
cannot be used in a descriptive way; however, it can be a useful
addition to enterprise architecture frameworks such as TOGAF®.

6 AIM books relevant website (Dutch only)

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