ISO/IEC 20000 - An Introduction

  • UitgeverVan Haren Publishing

  • 9789087530815 - hardcopy
    9789401801331 - eBook
€ 52,95

* Verplichte velden

€ 52,95
log in for download
omschrijving

Details

Note: This book is available in several languages: Dutch, Chinese, Brazilian Portuguese, English, German, French, Spanish.

CONTAINS THE TEXT FOR THE FULL ISO/IEC STANDARD
This groundbreaking new title looks at the ISO/IEC 20000 Standard: the scope and the its basis on the concept of a quality management system. By explain the basic processes and functions within IT Service Management it describes for the reader some of the common concepts and definitions that are understood across the globe. It builds on this by describing the basic building blocks of the standard that can be applied to ANY service management framework: whether it is ITIL or any other. ISO/IEC 20000 An Introduction describes Service Management standards that must be attained for corporate accreditation
Specificatie

Extra informatie

SKU 978908753081C
isbn 978908753081C
nur-code Nee
Uitgever Van Haren Publishing
Producten Boeken
Publish Year 2008
Taal english
Categories IT & IT Management
Standards ISO 20000
Standaard 101100
Uitgeef Datum 2008-03-03 00:00:00
blz Nee
edition Nee
inkijkexemplaar 9789087530815_iso-iec-20000-an-introduction.pdf
hoogte Nee
lenght Nee
breedte Nee
Gewicht Nee
eLibrary Downloadbaar Ja
beoordeling

Schrijf uw eigen review

Alleen geregistreerde gebruikers kunnen een review plaatsen. U kunt, inloggen of registreren

auteurs

People who viewed this product also viewed