Foundations of ITIL® V3

Auteur: Jan van Bon
  • UitgeverVan Haren Publishing

  • 9789087530570 - hardcopy
    9789087539160 - eBook
€ 42,35

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Note: This book is available in several languages: Dutch, English, French, Spanish.

Foundations of ITIL and its predecessors have become the industry classic guide on the topic of ITIL. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations.
This version has now been upgraded to reflect ITIL V3. Written in the same concise way and covering all the facts, readers will find that this title succinctly covers the key aspects of the ITIL V3 upgrade.
The ITIL V3 approach covering the ITIL Lifecycle is fully covered. In addition those who are familiar with the Version 2 process approach will be delighted to discover that this new edition of Foundations of ITIL has split out all the processes and describes them in detail. This means that it is easy for all readers to access and grasp the process concepts that are so pivotal to many service management day-to-day operations.
This title covers the following:
Specificatie

Extra informatie

SKU 978908753057C
isbn 978908753057C
nur-code Nee
Uitgeef Datum 2007-09-09 00:00:00
Uitgever Van Haren Publishing
Producten Boeken
Publish Year 2007
Taal english
Categories IT & IT Management
Standards ITIL
breedte Nee
Length (cm) Nee
Weight (Kg) Nee
Standaard 101159
blz Nee
edition Nee
eLibrary Downloadbaar Ja
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