Service Integration and Management (SIAM®) Foundation Study Guide

Service Integration and Management (SIAM®) Foundation Study Guide

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Publisher: Van Haren Publishing
| english | 1

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This study guide provides readers with all of the information they need to
prepare successfully for the EXIN/BCS SIAM BOK Foundation Exam. It includes
all the content mandated by the EXIN/BCS Foundation Exam Preparation
Guide, as well as a case study, exercises and sample solutions, quizzes and real
world examples.

Service integration and management (SIAM) is a management methodology
that can be applied in an environment that includes services sourced from a
number of service providers. SIAM supports cross-functional, cross-process,
and cross-provider integration. It creates an environment where all parties:
• Know their role, responsibilities and context in the ecosystem
• Are empowered to deliver
• Are held accountable for the outcomes they are required to deliver.

This publication will be useful for anyone working in a SIAM environment,
whether they are a customer, a service integrator or a service provider. The
study material covers topics including the origins of SIAM, the different SIAM
structures, roles, challenges, risks and more.
Additional Info
Additional Info
SKU 978940180104C
isbn 978940180104C
nur-code 982
Publisher Van Haren Publishing
Uitgeef Datum 2017-10-10
Kind of Publication Books
Publish Year 2017
Language english
Categories IT & IT Management
Standards SIAM BoK
Serie No
edition 1
pages No
Height (cm) 2
Width (cm) 17
Length (cm) 24
Weight (Kg) 0.5000
Default 0
eLibrary Downloadbaar Yes
Description No
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