Release, Control and Validation ITIL V3 Intermediate Capability Handbook single copy



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Publisher: TSO
hardcopy: 9780113314331

Availability: In stock

€15.26 Incl. Tax €14.00 Excl. Tax
This guide, 'Release, Control and Validation ITIL V3 Intermediate Capability Handbook', provides a quick reference to the processes covered by the ITIL V3 Release, Control and Validation syllabus. It is designed as a revision aid for students taking the ITIL Capability qualification for Release, Control and Validation, and as a handy portable reference source for practitioners who work with these processes.

Key features:

• Authored and quality assured by itSMF UK

• Endorsed by the APM Group

• Follows the ITIL Intermediate Release, Control and Validation Syllabus.

Covers the following processes and functions and how they contribute to the Lifecycle:

• Change Management

• Service Asset and Configuration Management

• Service Validation and Test

• Release and Deployment Management

• Request Fulfilment

• Service Evaluation

• Knowledge Management.
Additional Info
Additional Info
SKU 978011331210C
isbn 978011331210C
nur-code 982
Publisher TSO
Uitgeef Datum No
Product Type Books
Publish Year 2009
Language english
Categories IT & IT Management
Standards IT Management, ITIL
Serie No
edition 1
pages No
Height (cm) 0.5
Width (cm) 11
Length (cm) 14
Weight (Kg) 0.0500
Default 0
eLibrary Downloadbaar No
Description No
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