Standards

29 Item(s)

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  • BIAN Foundation EXAM

    The BIAN Foundation Exam is the exam for official BIAN Foundation level certification by the Banking Industry Architecture Network and is carried out by Van Haren Learning Solutions. The BIAN Foundation Certification Exam is to test the delegate’s knowledge about the BIAN standard. This is the common framework for banking interoperability issues. By successfully passing the BIAN Foundation Exam delegates will achieve the BIAN Foundation level certification which ensures that they have been audited and have successfully mastered the required BIAN Foundation level. This includes their ability to describe and recognize certain knowledge about BIAN such as: the benefits BIAN provides to financial services providers, the BIAN design principles and artefacts, the abilities to reduce integration cost and maximize interoperability. The BIAN certification exam is intended for professionals in the financial services industry such as: enterprise- and solution architects, consultants, that all operate in the financial services industry. Key Benefits • This certification qualifies professionals and demonstrates their knowledge of BIAN • It is necessary for professionals to have this basic knowledge in order to model a bank to the BIAN standard • It qualifies professionals in the financial services industry to demonstrate that they • have the proper understanding of the standards in architecture required for financial organizations. Number of questions: 60 Duration(minute) of exam: 60 min. Pass Mark – X% (X marks): 70% Open/Closed book: closed Language: English Paper based & online availability: online availability Please be aware, we calculate a lead time of 4 working days in regards of third parties purchasing policy. Learn More
    €490.45 Incl. Tax €449.95 Excl. Tax

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  • I.AMDIGITAL Artificial Intelligence Foundation - Exam

    Het ‘I.AMDIGITAL Artificial Intelligence Foundation Examen’ (AIFE) is het examen voor de officiële I.AMDIGITAL Artificial Intelligence Foundation certificering van I.AMDIGITAL. Deze certificering wordt ontwikkeld en betreffende diensten worden gefaciliteerd door Van Haren Learning Solutions. Het I.AMDIGITAL Artificial Intelligence Foundation examen test de kennis van de cursist over de digitale transformatie met een focus op artificiële intelligentie (AI). Door het met succes afronden van het I.AMDIGITAL Artificial Intelligence Foundation examen, behaalt de cursist het I.AMDIGITAL Artificial Intelligence Foundation level certificaat. Dit certificaat toont aan dat de cursist ervan op de hoogte is welke veranderingen er gaan plaatsvinden in de samenleving door artificiële intelligentie en dat dit gevolgen heeft voor de manier waarop professionals hun werk doen. Als een professional gekwalificeerd is voor het I.AMDIGITAL Artificial Intelligence Foundation certificaat dan betekent dat dat de cursist begrijpt dat er urgentie is om zich te vediepen in tech-innovaties en veiligheid en ermee aan de slag te gaan in de eigen werkomgeving. Daarnaast heeft de cursist kennis van de basisbeginselen en begrippen van AI, ook op het gebied van cybersecurity, data en ethiek, de human factor en toekomst van werk. De certificering zal daarom ook gericht zijn op de samenleving en haar professionals in het algemeen. Learn More
    €212.55 Incl. Tax €195.00 Excl. Tax

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  • I.AMDIGITAL Artificial Intelligence Foundation - Legal - Examen

    Het ‘I.AMDIGITAL Artificial Intelligence Foundation Legal Examen’ (AIFL) is het examen voor de officiële I.AMDIGITAL Artificial Intelligence Foundation legal certificering van I.AMDIGITAL. Deze certificering wordt ontwikkeld en betreffende diensten worden gefaciliteerd door Van Haren Learning Solutions. Het I.AMDIGITAL Artificial Intelligence Foundation examen test de kennis van de cursist over de digitale transformatie met een focus op artificiële intelligentie (AI). Door het met succes afronden van het I.AMDIGITAL Artificial Intelligence Foundation examen, behaalt de cursist het I.AMDIGITAL Artificial Intelligence Foundation level certificaat. Dit certificaat toont aan dat de cursist ervan op de hoogte is welke veranderingen er gaan plaatsvinden in de samenleving door artificiële intelligentie en dat dit gevolgen heeft voor de manier waarop professionals hun werk doen. Als een professional gekwalificeerd is voor het I.AMDIGITAL Artificial Intelligence Foundation certificaat dan betekent dat dat de cursist begrijpt dat er urgentie is om zich te vediepen in tech-innovaties en veiligheid en ermee aan de slag te gaan in de eigen werkomgeving. Daarnaast heeft de cursist kennis van de basisbeginselen en begrippen van AI, ook op het gebied van cybersecurity, data en ethiek, de human factor en toekomst van werk. De certificering zal daarom ook gericht zijn op de samenleving en haar professionals in het algemeen. Learn More
    €267.05 Incl. Tax €245.00 Excl. Tax

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  • Pragmatic Kanban Foundation - Exam

    The Pragmatic Kanban Foundation exam is generic and is intended for everyone who works with, or will work in, an organization that is currently using or intends to use Kanban. Once a candidate has successfully passed the Kanban Foundation certification, they are now ready to continue their learning journey by completing the Lean and Agile certifications. A great place to start is with the Agile Foundation, Practitioner, or Master Exam from the Certify to Inspire program of the Agile Consortium, for example. Scrum is often misguidedly mistaken as the primary introduction into an Agile way of working. It does work well for most organizations at a team level if they are working on “change”. However, Scrum is not sufficient enough if a team is working on either “run”, or both topics simultaneously. In this case, Pragmatic Kanban would be more appropriate. Teams that have implemented Kanban have recorded faster delivery times, reduced waiting time, improved quality of products, and reached higher team autonomy leading to better engagement and customer satisfaction. Teams can benefit from real-life examples and hands-on practice in their daily activities that can be applied immediately after having passed this certification. This exam test candidates knowledge on: • General Kanban practices • Lean, Agile, Kanban • Kanban principles and practices • Experiencing Kanban • Team dynamics and behaviors • Measuring for success • Visualizing work with Kanban • Analyzing work • Using a Kanban board • Kanban board designs • Dealing with special types of work • Meetings, events, and Kanban cadences • Improving Flow • Understanding bottlenecks • Blockers and process exceptions • Finding opportunities for improvement • Predictable service delivery • Understanding time to market and delivery speed • Forecasting and planning • Metrics and incremental improvements Learn More
    €212.50 Incl. Tax €194.95 Excl. Tax

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  • Agile Foundation Exam

    The Agile Foundation Certificate awarded by the Agile Consortium, is meant for people who are new to agile and curious about what the agile principles and practices are all about. Or professionals who work with Agile and want2 to display their knowledge and understanding in Agile. The idea behind the Agile Foundation Exam, which precedes the granting of an Agile Foundation Certificate, is that people submerge themselves into knowledge about agile by reading books and articles, visiting agile events, observing agile behavior in their organizations or by being trained. Reaping the benefits A desire to obtain an Agile Foundation Certificate helps you to submerge into everything agile has to offer. You will find a lot of great books, wonderful articles, beautiful people and great agile teams. You will also encounter stories of failure and disappointment, which help you understand the challenges people face when trying to become more agile. Use the Agile Foundation Exam to measure if you know enough about agile to be taken seriously when you initiate agile principles and practices in your organization and whenever you help other people become more agile. The next level in the Agile Certification Roadmap is the Agile Practitioner Certificate. You are not required to have obtained an Agile Foundation certificate to apply for the Practitioner, although it may help you a lot. Please find more information about the Agile Consortium Certifications at www.certifytoinspire.com Exam specifications: Number of questions: 60 Duration(minute) of exam: 60 min. Pass Mark – X% (X marks): 70% Open/Closed book: closed Language: English Paper based & online availability: Online exam Learn More
    €212.50 Incl. Tax €194.95 Excl. Tax

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  • EXIN Business Information Management Foundation with reference to BISL NEXT EXAM

    Business information management, also referred to in the Netherlands as functional management and information management, looks at the provision of information in an organization and the IT resources that are to be used. It does so from both from the perspective of the business organization and the end users of the information systems. Organizations are increasingly dependent on information and information systems. That is what BiSL Next is a response to. This EXIN Business Information Management Foundation certification is based on the book ' BiSL® Next in uitvoering: Handboek voor uitvoerende business-informatiemanagement professionals’. Who is this certification for? This certification has been created for professionals who have a role in directing, adapting and operationalizing (IT) services to ensure that the information provision meets the needs of the organization. The target group also includes those who are closely involved in information provision. Therefore, this module is important for both IT and non-IT staff who are responsible for the information provision in an organization. Examples are: (Business) Information Manager, Product owner, Functional Manager, Data Manager / Data Steward, Functional Application Manager, Key User, Information Architect, Business Analyst, Information Analyst, Service Manager, Risk Manager or Data Scientist. Main subjects Aim and background of business information management Basic elements of business information management Governance domain Strategy domain Improvement domain Operation domain Please note that Business Information Management with reference to BiSL Next is only available in Dutch. Please be aware, we calculate a lead time of 4 working days in regards of third parties purchasing policy. Learn More
    €206.01 Incl. Tax €189.00 Excl. Tax

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  • EXIN DevOps Foundation EXAM

    This EXIN DevOps Foundation certification has been designed to give IT and business professionals basic knowledge and understanding of DevOps. Created as a stepping-stone to the EXIN DevOps Professional certification, this certification confirms understanding the origins of DevOps and the benefits of DevOps principles and practices for the organization. Who is this certification for? DevOps Foundation is ideal for IT and business professionals who want to understand DevOps and how their organization can benefit from its principles. This includes those who participate in a DevOps team and anyone engaged in information and technology management. Main subjects DevOps Basics; DevOps Principles; DevOps Key Practices; Practical Application of DevOps. Please be aware, we calculate a lead time of 4 working days in regards of third parties purchasing policy. Learn More
    €206.01 Incl. Tax €189.00 Excl. Tax

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  • P3O® Foundation Exam - English

    The P3O Foundation Certification is suitable for individuals who want to demonstrate that they have sufficient knowledge and understanding of the P3O guidance and can work effectively in an environment within a P3O model. The P3O Foundation Certificate is also a pre-requisite for individuals wishing to achieve the P3O Practitioner Qualification. Who is P3O Foundation for: P3O Foundation is suitable for members of offices within a P3O model or anyone who needs to understand the terminology and concepts underpinning P3O and those wishing to pursue higher level certifications. Please be aware, we calculate a lead time of 4 working days in regards of third parties purchasing policy. Learn More
    €370.60 Incl. Tax €340.00 Excl. Tax

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  • P3O® Re-Registration Exam - English

    The P3O Practitioner certificate needs to be renewed within 3-5 calendar years of its issue date. P3O Re-registration certificate enables professionals to demonstrate their commitment to continuing professional development, as well as the value of their knowledge of P3O to employers, peers and colleagues Who is P3O Practitioner Re-registration for: Holders of the P3O Practitioner certificate, which needs to be renewed within 3-5 calendar years of its issue date. Please be aware, we calculate a lead time of 4 working days in regards of third parties purchasing policy. Learn More
    €327.00 Incl. Tax €300.00 Excl. Tax

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  • PRINCE2® 2017 Foundation Exam

    With PRINCE2 Foundation you get an introduction to the PRINCE2 method. It is designed to provide you with sufficient knowledge and understanding, to the PRINCE2 method well enough to be able to work effectively with, or as a member of, a project management team working within an environment supporting PRINCE2. The Foundation certification is also a prerequisite for the Practitioner certification. Who is PRINCE2 Foundation for: The PRINCE2® Foundation Certification is suitable for individuals who want to demonstrate they have sufficient understanding of the PRINCE2 methodology and can work effectively as part of a team or with a project management team within a PRINCE2 supporting environment. The PRINCE2 Foundation Certificate is also a pre-requisite for individuals wishing to achieve the PRINCE2 Practitioner or the PRINCE2 Agile® certification.. Please be aware, we calculate a lead time of 4 working days in regards of third parties purchasing policy. Learn More
    €288.80 Incl. Tax €264.95 Excl. Tax

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  • PRINCE2® 2017 Practitioner Exam - English

    With PRINCE2® Practitioner you get sufficient knowledge and understanding of the PRINCE2® method. This certification is suitable for anyone managing projects, either as part of a formal project management function or a role in which project management is an essential part of day-to-day work. PRINCE2® Practitioner certification provides a confirmation that you have sufficient knowledge and understanding to apply and tailor the method in a range of different project environments and scenarios. Holder of PRINCE2® 2017 Practitioner are required to be re-registered within 3 years from their original certification. Who is PRINCE2 Practitioner for: The PRINCE2® Practitioner Certification is suitable for individuals who want to demonstrate they have achieved sufficient understanding of how to apply and tailor the PRINCE2® methodology in a scenario situation. Please be aware, we calculate a lead time of 4 working days in regards of third parties purchasing policy. Learn More
    €370.60 Incl. Tax €340.00 Excl. Tax

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  • PRINCE2 Agile® Foundation Exam - English

    PRINCE2 Agile® is the world’s most complete project management solution, combining the flexibility and responsiveness of agile with the clearly defined framework of PRINCE2®. The new best practice guidance shows how this compatibility can be exploited by organisations harnessing both PRINCE2 and agile, equipping them with the required skills and processes to successfully deliver projects to meet customer requirements in today’s fast paced and rapidly changing business environments: The combination of control and flexibility Clear project definitions Seamless integration Improved capability to react and adapt PRINCE2 Agile Foundation is a newly developed certification level to support PRINCE2 Agile. In 2015, PRINCE2 Agile initially launched with a Practitioner level certification and this new Foundation level will build upon that success by opening PRINCE2 Agile out to project managers outside of the existing PRINCE2 community. The development of the new certification level will not impact the existing prerequisites for PRINCE2 Agile Practitioner, it will add one more route for candidates Who is PRINCE2 Agile for: PRINCE2 Agile® Foundation has been developed for anyone who delivers projects, large or small, in an agile context. It is a valuable training and certification scheme for anyone working within an agile project environment, whether they be a project manager, project support or part of the wider project team. Please be aware, we calculate a lead time of 4 working days in regards of third parties purchasing policy. Learn More
    €277.95 Incl. Tax €255.00 Excl. Tax

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  • PRINCE2 Agile® Practitioner Exam - English

    PRINCE2 Agile® Practitioner is the world’s most complete project management solution, combining the flexibility and responsiveness of agile with the clearly defined framework of PRINCE2®. The new best practice guidance shows how this compatibility can be exploited by organisations harnessing both PRINCE2 and agile, equipping them with the required skills and processes to successfully deliver projects to meet customer requirements in today’s fast paced and rapidly changing business environments: • The combination of control and flexibility • Clear project definitions • Seamless integration • Improved capability to react and adapt PRINCE2 Agile Practitioner is all about using PRINCE2 and Agile in the right place, combining them together until you have the perfect mixture and blend. Corporate friendly and combining flexibility with pragmatism, PRINCE2 Agile Practitioner gives you the best of both worlds, allowing you to scale for complete control and good governance. Who is PRINCE2 Agile Practitioner for: PRINCE2 Agile® Practitioner is aimed at professionals working within a project environment, including key staff responsible for integrating project management with product delivery. PRINCE2® Agile Practitioner certification’s validity is 3 years, where the holder may either re-sit the exam or maintain validity through AXELOS membership. Please be aware, we calculate a lead time of 4 working days in regards of third parties purchasing policy. Learn More
    €370.60 Incl. Tax €340.00 Excl. Tax

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  • PRINCE2® 2017 Practitioner Exam - Dutch

    With PRINCE2® Practitioner you get sufficient knowledge and understanding of the PRINCE2® method. This certification is suitable for anyone managing projects, either as part of a formal project management function or a role in which project management is an essential part of day-to-day work. PRINCE2® Practitioner certification provides a confirmation that you have sufficient knowledge and understanding to apply and tailor the method in a range of different project environments and scenarios. Holder of PRINCE2® 2017 Practitioner are required to be re-registered within 3 years from their original certification. Who is PRINCE2 Practitioner for: The PRINCE2® Practitioner Certification is suitable for individuals who want to demonstrate they have achieved sufficient understanding of how to apply and tailor the PRINCE2® methodology in a scenario situation. Please be aware, we calculate a lead time of 4 working days in regards of third parties purchasing policy. Learn More
    €370.60 Incl. Tax €340.00 Excl. Tax

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  • ITIL® Foundation Exam - English

    This exam can only be purchased conform regulations of the scheme owner ITIL Foundation is the entry level certification, providing general awareness of the key elements, terminology and concepts of ITIL®. This module also covers the links between lifecycle stages, the processes used and their contribution to service management practices. Who is ITIL Foundation for: ITIL Foundation is suitable for individuals who require a basic understanding of the ITIL framework and how it may be used to enhance the quality of IT service management within an organization. The certification also applies to IT professionals who work within an organization that has adopted ITIL and so need to be aware of and contribute to the overall service improvement programme. Please be aware, we calculate a lead time of 4 working days in regards of third parties purchasing policy. Learn More
    €288.80 Incl. Tax €264.95 Excl. Tax

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  • ITIL® Practitioner Exam - English

    ITIL Practitioner has been developed with the aim to help organisations and individuals increase the value they obtain from ITIL through practical guidance to adopt and adapt the framework to support the business. ITIL Practitioner covers the Continual Service Improvement (CSI) approach as the way to structure any improvement initiatives. It also covers three key areas crucial for success of any improvement initiatives: Organisational Change Management Communication Measurement and Metrics The ITIL Practitioner guidance follows 9 Guiding Principles Focus on value Design for Experience Start where you are Work holistically Progress iteratively Observe directly Be transparent Collaborate Keep it simple Who is ITIL Practitioner for: ITIL Practitioner is the next step for professional who have obtained the ITIL Foundation qualification and have already learned the basics of IT Service Management. Through ITIL Practitioner they will find out how adopt and adapt the ITIL framework within day-to-day situations and responsibilities. Please be aware, we calculate a lead time of 4 working days in regards of third parties purchasing policy. Learn More
    €370.60 Incl. Tax €340.00 Excl. Tax

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  • ITIL® Intermediate SS Exam - English

    ITIL® Intermediate Service Strategy (SS) is one of five ITIL® Service Lifecycle modules and provides you with guidance that enables you to design, develop, and implement service provider strategy that aligns to the organisational strategy. It focuses on the importance of the strategic aspect of services within the IT service lifecycle and it provides the specific knowledge and techniques to help you demonstrate that you understand the risks and success factors, whilst having the skills to develop and progress strategy within an organisation or programme. The Service Strategy certification can only be taken following an accredited training course. Who is SS for: ITIL® Intermediate Service Strategy is suitable for professionals in the areas of IT Management, IT Finance Management, Supplier Relationship Management. It is also valuable for individuals who need to understand the relationship between the IT and general aspects of their work and to appreciate how the ITIL best practice framework can help them work more efficiently. Please be aware, we calculate a lead time of 4 working days in regards of third parties purchasing policy. Learn More
    €327.00 Incl. Tax €300.00 Excl. Tax

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  • ITIL® Intermediate SD Exam - English

    ITIL® Intermediate Service Design (SD) is one of five ITIL® Service Lifecycle modules. It focuses on the design of IT services and covers the architectures, processes, policies and documentation that enables you to design services that meet the needs of the organisation or programme. The design process is vital to the continued improvement and development of services within the IT lifecycle. This module will give you access to the techniques required to develop, manage and integrate service design into the IT Service management process. It also introduces the purpose, principles and processes of service design and teaches you how to organize and implement this as part of overall service management, as well as providing guidance on technology-related activities and considerations. In addition, this module demonstrates how service design relates to the other stages of the ITIL Service Lifecycle. The Service Design certification can only be taken following an accredited training course. Who is ITIL® Intermediate Service Design for: ITIL® Intermediate Service Design is suitable for IT professionals in positions such as Capacity Manager, Availability Manager, Service Level Manager, Business Continuity Manager, Service Portfolio Manager. It is also relevant to CIOs, CTOs, IT Consultants, IT Audit Managers, IT Security Managers, and other IT professionals involved in the design of IT services. Please be aware, we calculate a lead time of 4 working days in regards of third parties purchasing policy. Learn More
    €327.00 Incl. Tax €300.00 Excl. Tax

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  • ITIL® Intermediate ST Exam - English

    ITIL® Intermediate Service Transition (ST) is one of five ITIL® Service Lifecycle modules. It focuses on the process and practice elements and management techniques required to build, test and implement products and services. In addition, this module shows how service transition can be applied to other stages of the IT Service lifecycle and can underpin decisions during the Strategy and Operations phases. With this module, you will learn how to plan and manage the move into initial operation for the new or revised resources created during the Service Strategy and Service Design stages of the ITIL Service Lifecycle. You will also get guidance on techniques for organising and managing the transition, and management of technology considerations, challenges and risks. The Service Transition certification can only be taken following an accredited training course. Who is ST for: ITIL® Intermediate Service Transition is suitable for IT professionals in positions such as Release Manager, IT Change Manager, IT Configuration Manager, IT Project Support, IT Project Manager, IT Programme Manager. Please be aware, we calculate a lead time of 4 working days in regards of third parties purchasing policy. Learn More
    €327.00 Incl. Tax €300.00 Excl. Tax

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  • ITIL® Intermediate SO Exam - English

    This exam can only be purchased conform regulations of the scheme owner ITIL Foundation is the entry level certification, providing general awareness of the key elements, terminology and concepts of ITIL®. This module also covers the links between lifecycle stages, the processes used and their contribution to service management practices. Who is ITIL Foundation for: ITIL Foundation is suitable for individuals who require a basic understanding of the ITIL framework and how it may be used to enhance the quality of IT service management within an organization. The certification also applies to IT professionals who work within an organization that has adopted ITIL and so need to be aware of and contribute to the overall service improvement programme. Please be aware, we calculate a lead time of 4 working days in regards of third parties purchasing policy. Learn More
    €327.00 Incl. Tax €300.00 Excl. Tax

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  • ITIL® Intermediate CSI Exam - English

    Continual Service Improvement (CSI) is one of five ITIL® Service Lifecycle modules. It focuses on how organisations and individuals can strategically review the products and services they have produced following the strategy, design, transition and operation stages of the IT Service Lifecycle and offers guidance on how this process should be organized and executed. This module concentrates on the principles and techniques from the Continual Service Improvement stage of the ITIL Lifecycle, without going into detail about specific processes. CSI also includes guidance on the tools and technology that can be used to support related activities and how to evaluate risks and critical success factors. CSI offers best practice that helps businesses and projects continue to meet and adapt to the changing needs of end users, whilst at the same time improving efficiencies and returns on investment for organisations. Service Operation best practice enables organisations and IT teams to effectively sustain and maintain the products and services they develop, ensuring that their users are provided with efficient resources. The CSI certification can only be taken following an accredited training course. Who is CSI for: CSI is relevant for CIOs, CTOs, Business Relationship Managers, Cyber Resilience Consultants, Service Level Managers, IT Security Architects, IT Security Managers, Business Continuity Managers, IT Consultants, IT Audit managers, and any IT professional involved in continual service improvement. Please be aware, we calculate a lead time of 4 working days in regards of third parties purchasing policy. Learn More
    €327.00 Incl. Tax €300.00 Excl. Tax

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  • ITIL® Intermediate OSA Exam - English

    This exam can only be purchased conform regulations of the scheme owner ITIL Foundation is the entry level certification, providing general awareness of the key elements, terminology and concepts of ITIL®. This module also covers the links between lifecycle stages, the processes used and their contribution to service management practices. Who is ITIL Foundation for: ITIL Foundation is suitable for individuals who require a basic understanding of the ITIL framework and how it may be used to enhance the quality of IT service management within an organization. The certification also applies to IT professionals who work within an organization that has adopted ITIL and so need to be aware of and contribute to the overall service improvement programme. Please be aware, we calculate a lead time of 4 working days in regards of third parties purchasing policy. Learn More
    €327.00 Incl. Tax €300.00 Excl. Tax

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  • ITIL® Intermediate PPO Exam - English

    Planning, Protection and Optimization (PPO) is one of the ITIL® Service Capability modules. It focuses on the practical application of PPO practices to enable capacity, availability, IT service continuity, information security and demand management. The module provides an understanding of the ITIL Service Design processes, ensuring that new and updated services, service management systems and tools, technology architecture, processes and measurement systems, methods and metrics designed meet user needs and will require little further change once introduced. The PPO certification can only be taken following an accredited training course. Who is PPO for: The PPO qualification would be suitable for IT professionals, such as Capacity Managers, Availability Managers, Change Managers, Security Administrators, Applications Support, IT Operations Managers, Network Control and Operation, Network Support, Business Continuity Managers, Security Managers, Service Portfolio Managers, Supplier Relationship Managers. Please be aware, we calculate a lead time of 4 working days in regards of third parties purchasing policy. Learn More
    €327.00 Incl. Tax €300.00 Excl. Tax

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  • ITIL® Intermediate RCV Exam - English

    ITIL® Intermediate Release, Control and Validation (RCV) is one of the ITIL® Service Capability modules. It focuses on the practical application of RCV practices to enable the successful planning, testing and implementation of new services that meet the needs of the user or the organisation. RCV has been designed in order to provide thorough understanding of the ITIL Service Transition processes and ensure that transitional changes are effectively managed, new services are validated and tested and that release and deployment fulfil organisational requirements. The module also provides guidance on evaluating change and managing knowledge to improve decision-making processes. The RCV certification can only be taken following an accredited training course. Who is RCV for: The RCV qualification would be suitable for IT professionals in roles such as Release Manager, Security Administrator, IT Operations Manager, Database Administrator and Security Manager. Please be aware, we calculate a lead time of 4 working days in regards of third parties purchasing policy. Learn More
    €327.00 Incl. Tax €300.00 Excl. Tax

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  • ITIL® Intermediate SOA Exam - English

    ITIL® Intermediate Service Offerings and Agreements (SOA) is one of the ITIL® Service Capability modules. It focuses on the practical application of SOA practices to enable portfolio, service level, service catalogue, demand, supplier and financial management. SOA has been designed to help organisations and professionals understand how the five stages of the ITIL lifecycle (service strategy, service design, service transition, service operation and continual service improvement) can offer value to organisations and projects. It also provides guidance on how service offerings can be developed to support the needs of both the business and the user. The SOA certification can only be taken following an accredited training course. Who is SOA for: The SOA qualification would be suitable for IT professionals in roles such as IT Management, IT Finance Manager, Capacity Manager, Availability Manager, Service Level Manager, Business Continuity Manager, Service Portfolio Manager, Supplier Relationship Manager. Please be aware, we calculate a lead time of 4 working days in regards of third parties purchasing policy. Learn More
    €327.00 Incl. Tax €300.00 Excl. Tax

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  • ITIL® MALC Exam - English

    ITIL Managing Across the Lifecycle (MALC) sits between the Intermediate and Expert certifications and is the final required certification in order to gain the ITIL Expert status. It is intended to help professionals apply and integrate their knowledge of ITIL in real-world settings and in their own workplace. While candidates can earn 17 credits through various learning paths leveraging any combination of the Foundation and Intermediate courses, it has been observed that candidates wishing to pursue the Managing Across the Lifecycle (MALC) module benefit from taking the Continual Service Improvement and Service Strategy modules from the ITIL Intermediate certification scheme as part of their learning path. Once you successfully complete your MALC certification, PeopleCert will also issue your ITIL Expert certificate. ITIL Expert is achieved by accumulating 22 credits through the first two levels of the Scheme, including MALC. The ITIL Expert level is aimed at those individuals who are interested in demonstrating a superior level of knowledge of ITIL through their ITIL Certification. Candidates who achieve ITIL Expert level will also satisfy the pre-requisite entry criteria for the ITIL Master Level, the highest level of certification within the ITIL scheme. Who is MALC for: The ITIL® Expert level certification is aimed at professionals who are interested in demonstrating knowledge of the ITIL Scheme in its entirety and have achieved a well- rounded, superior knowledge and skills-base in ITIL Best Practices. Please be aware, we calculate a lead time of 4 working days in regards of third parties purchasing policy. Learn More
    €327.00 Incl. Tax €300.00 Excl. Tax

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  • ITIL® Foundation Exam - Dutch

    This exam can only be purchased conform regulations of the scheme owner ITIL Foundation is the entry level certification, providing general awareness of the key elements, terminology and concepts of ITIL®. This module also covers the links between lifecycle stages, the processes used and their contribution to service management practices. Who is ITIL Foundation for: ITIL Foundation is suitable for individuals who require a basic understanding of the ITIL framework and how it may be used to enhance the quality of IT service management within an organization. The certification also applies to IT professionals who work within an organization that has adopted ITIL and so need to be aware of and contribute to the overall service improvement programme. Please be aware, we calculate a lead time of 4 working days in regards of third parties purchasing policy. Learn More
    €320.59 Incl. Tax €264.95 Excl. Tax

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  • EXIN BCS SIAM™ Foundation EXAM

    EXIN BCS SIAM™ Foundation tests a candidate’s knowledge and understanding of the terminology and the core principles of SIAM. This certification covers subjects including the potential benefits, challenges, and risks of implementing Service Integration and Management. You will be able to Understand the main concepts and processes of SIAM that are used in organizations; Establish a SIAM ecosystem in order to better organize the organization's resources; Provide better support during a SIAM implementation by understanding the main considerations for the most important processes; Reduce risks associated with Integrated Services and the SIAM ecosystem; Connect different practices with SIAM to boost and improve the organization’s service provision. Integrate services by using different structures based on SIAM practices and methodology; Recognize the key stages of SIAM implementation in order to better plan its roll-out; Determine SIAM roles and responsibilities in processes and the organization; Better select the most appropriate SIAM practices in line with the organization’s environment and maturity; Who is this certification for? Service Integration and Management Foundation is aimed at professionals who want to implement SIAM methodology in their organization and in particular professionals who are already working with IT Service Management processes. It is also intended for providers that want to implement and manage Service Integration and Management models. Main subjects Introduction to Service Integration and Management Service Integration and Management Implementation Roadmap Service Integration and Management roles and responsibilities Service Integration and Management practices Processes to support Service Integration and Management Service Integration and Management challenges and risks Service Integration and Management and other practices Required reading Service Integration and Management Foundation Body of Knowledge (SIAM™ Foundation BoK). Van Haren Publishing: March 2017 (first edition) ISBN-13: 978-9401801027 (printed book) ISBN-13: 978-9401801034 (eBook) Also freely available on the Scopism website. Additional reading SIAM-MSI – An Introduction to Service Integration and Management-Multi-Sourcing Integration for IT Service Management. A. David Clifford IT Governance: 2016 ISBN-13: 978-1849288514 Please note - Additional reading is for reference and depth of knowledge only. Please be aware, we calculate a lead time of 4 working days in regards of third parties purchasing policy. Learn More
    €209.28 Incl. Tax €192.00 Excl. Tax

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  • VeriSM™ Foundation EXAM

    VeriSM™ Foundation focuses on the VeriSM™ model which emphasizes the focus on value, on outcomes and an organization’s goals. It also includes a unique management mesh, the guidance for choosing the appropriate management practices to establish the product or service. It gives context to Service Management in the digital age and looks at how emerging technologies and progressive management practices can be applied to add value for the consumer. Who is this certification for? VeriSM™ Foundation is suitable both for professionals who are new to Service Management as well as those already working within a Service Management environment. This includes graduates and undergraduates, managers, service owners/managers, executives and IT professionals. Main subjects The Service Organization Service Culture People and Organizational Structure The VeriSM™ Model Progressive Practices Innovative Technologies Getting Started Please be aware, we calculate a lead time of 4 working days in regards of third parties purchasing policy. Learn More
    €206.01 Incl. Tax €189.00 Excl. Tax

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