Jan van Bon

editor
Les Fondamentaux d'ITIL® V3
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Foundations of IT Service Management Based on ITIL® V3
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Fundamentos de ITIL® V3
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Gestión de Servicios TI basado en ITIL® V3 - Guia de Bolsillo
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Frameworks voor IT-management
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Foundations of ITIL® V3
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ISO/IEC 20000 - An Introduction
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ITIL® 2011 Edition - Das Taschenbuch
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ITIL® 2011 Editie - Pocketguide
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ITIL® 2011 Edition - A Pocket Guide
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Foundations van ITIL® V3
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ISO/IEC 20000: Pocket Guide
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ISO/IEC 20000 - Een introductie
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The ISM method Version 3
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De FSM-methode
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De ISM-methode
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ITIL® 4 – A Pocket Guide
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