ITIL® Foundation Handbuch



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Publisher: TSO
| german | 1

Availability: In stock

€21.75 Incl. Tax €19.95 Excl. Tax
Note: This book is available in several languages: English, German.

Now available in German and updated in line with the 2011 syllabus, the 'ITIL Foundation Handbook: Pocketbook fromthe Official Publisher of ITIL' is a quick-reference revision guide designed to help students prepare for their foundation exam. It is also a key reference aid for managers, practitioners, vendors and consultants in the workplace and while travelling.

•Aligned with the ITIL 2011 publications and syllabus
•Provides relevant information, and enough detail and breadth of coverage to help students to study for their foundation exam as a handy pocket size book alongside the main ITIL Service Lifestyle Suite of publications
•Describes the key principles and practices of IT service management
•References relevant sections of the core publications

This handbook provides an introduction to the ITIL service lifecycle model and an overview of the ITIL qualification structure. It contains a chapter on each of the components of the lifecycle: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement.
Additional Info
Additional Info
SKU 978011331469C
isbn 978011331469C
nur-code 982
Publisher TSO
Uitgeef Datum 01-01-2017
Kind of Publication Books
Publish Year 2015
Language german
Categories IT & IT Management
Standards ITIL
Serie No
edition 1
pages No
Height (cm) 2
Width (cm) 11
Length (cm) 14
Weight (Kg) 0.3430
Default 0
eLibrary Downloadbaar No
Description No

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