ITIL® 4 Specialist: Create, Deliver and Support - Exam

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ITIL® 4 Specialist: Create, Deliver and Support - Exam

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Publisher: Van Haren Publishing
| english | First print, Second Edition

Availability: In stock

€411.40 Incl. Tax €340.00 Excl. Tax
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Details
Details
This module covers the 'core' service management activities and expands the current scope of ITIL to include the 'creation' of services. It focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools.

“Create, Deliver and Support” module provides IT practitioners with an understanding of service quality and improvement methods, enabling them to continue to deliver innovative yet reliable tech-enabled services to their customers in an increasingly competitive market.

ITIL 4 Specialist Create, Deliver and Support is aimed at individuals who are continuing their journey in service management, ITSM managers and ITSM practitioners managing the operation of IT-enabled and digital products and services, and those responsible for their end-to-end delivery, as well as holders of existing ITIL qualifications who wish to update and develop their knowledge further.

Accredited training for the ITIL Managing Professional modules is mandatory to enable full understanding of the core material. All modules have ITIL 4 Foundation as a pre-requisite.
Additional Info
Additional Info
SKU 1000001804652
isbn 1000001804652
nur-code 982
Publisher Van Haren Publishing
Uitgeef Datum 2020-03-01
Kind of Publication Exams
Publish Year 2020
Language english
Categories Project Management
Standards Agile
Serie No
edition First print, Second Edition
pages No
Height (cm) No
Width (cm) No
Length (cm) No
Weight (Kg) No
Default No
eLibrary Downloadbaar Yes
Description No

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