ITIL® Intermediate SD Exam - English

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ITIL® Intermediate SD Exam - English

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Publisher: Van Haren Publishing
| english | First print, First Edition

Availability: In stock

€363.00 Incl. Tax €300.00 Excl. Tax
Details
Details
ITIL® Intermediate Service Design (SD) is one of five ITIL® Service Lifecycle modules. It focuses on the design of IT services and covers the architectures, processes, policies and documentation that enables you to design services that meet the needs of the organisation or programme.

The design process is vital to the continued improvement and development of services within the IT lifecycle. This module will give you access to the techniques required to develop, manage and integrate service design into the IT Service management process.

It also introduces the purpose, principles and processes of service design and teaches you how to organize and implement this as part of overall service management, as well as providing guidance on technology-related activities and considerations. In addition, this module demonstrates how service design relates to the other stages of the ITIL Service Lifecycle.

The Service Design certification can only be taken following an accredited training course.

Who is ITIL® Intermediate Service Design for:

ITIL® Intermediate Service Design is suitable for IT professionals in positions such as Capacity Manager, Availability Manager, Service Level Manager, Business Continuity Manager, Service Portfolio Manager. It is also relevant to CIOs, CTOs, IT Consultants, IT Audit Managers, IT Security Managers, and other IT professionals involved in the design of IT services.

Please be aware, we calculate a lead time of 4 working days in regards of third parties purchasing policy.


Additional Info
Additional Info
SKU 1000001803952
isbn 1000001803952
nur-code 982
Publisher Van Haren Publishing
Uitgeef Datum 2015-01-01
Kind of Publication Exams
Publish Year 2015
Language english
Categories IT & IT Management
Standards ITIL
Serie No
edition First print, First Edition
pages No
Height (cm) 0
Width (cm) 0
Length (cm) 0
Weight (Kg) 0.0000
Default 0
eLibrary Downloadbaar Yes
Description No

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