ITIL® Intermediate OSA Exam - English

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ITIL® Intermediate OSA Exam - English

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Publisher: Van Haren Publishing
| english | First print, First Edition

Availability: In stock

€363.00 Incl. Tax €300.00 Excl. Tax
Details
Details
The Service Offerings and Agreements (SOA) module is one of the certifications in the ITIL® Service Capability work stream. The module focuses on the practical application of SOA practices in order to enable portfolio, service level, service catalogue, demand, supplier and financial management.

It is designed to help organizations and individuals understand how the five stages of the ITIL lifecycle (service strategy, service design, service transition, service operation and continual service improvement) can offer value to organizations and projects. It also provides guidance on how service offerings can be developed to support both business and user needs.
Additional Info
Additional Info
SKU 1000001803992
isbn 1000001803992
nur-code 982
Publisher Van Haren Publishing
Uitgeef Datum 2015-01-01
Kind of Publication Exams
Publish Year 2015
Language english
Categories IT Management
Standards ITIL
Serie No
edition First print, First Edition
pages No
Height (cm) 0
Width (cm) 0
Length (cm) 0
Weight (Kg) 0.0000
Default 0
eLibrary Downloadbaar Yes
Description No

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