Learn from real service improvement stories

Boost your team's productivity and improve your service desk's performance at this one day event in Birmingham!


Learn from real service desk success stories and the steps they took to drive change, pick up tips on how to enhance their service, optimise their team’s performance and overcome obstacles along the way.

Join us on Wednesday 24th July in Birmingham for our experience event where you’ll be able to hear expert advice on continual service improvement and how SDI’s consultancy programme can help you on your service desk’s improvement journey.

This is a fantastic opportunity to discover the impact that small changes can make to your business and your customers, and network with industry professionals facing similar challenges to you to pool ideas so that you  leave feeling invigorated and inspired to progress in your improvement journey. In the meantime, take a look at our ITSM Tool Selection Brochure here where you’ll find advice and guidance on choosing a tool that works for your company.

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