Returns

Are you not satisfied with your purchase? No problem, by Van Haren Publishing it is possible to return your ordered items within 14 days of receipt, in the same condition as it was received. Of course the returned items must not be damaged.

Applications must return within 3 days of receipt of the items sent to us via a written return request to: info@vanharen.net
Once approved you will receive an instruction how to return the items.

If the returned items do not meet the above condition than unfortunately we can’t reimburse the relevant articles.
Van Haren Publishing will pay for the cost of returning. Shipments after 14 day’s that we receive we do not accept anymore. We try the purchase the amount to repay as quickly as possible, this will be no later than 30 days after receipt of the return on your behalf.

The customer is liable for the arrival of the return. We therefore always advice to send packets with courier services. This makes sure that the parcel has arrived at us. Ask at the post office if there is a proof of shipment and store it carefully.