Foundations of ITIL® V3

Author: Jan van Bon

ITEM: 1676

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Publisher: Van Haren Publishing
hardcopy: 9789087530570
eBook: 9789087539160
eBook(s): 978908753057E

Availability: In stock

€47.42 Incl. Tax €43.50 Excl. Tax
Details
Details
Note: This book is available in several languages: Dutch, English, French, Spanish.

Foundations of ITIL and its predecessors have become the industry classic guide on the topic of ITIL. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations.
This version has now been upgraded to reflect ITIL V3. Written in the same concise way and covering all the facts, readers will find that this title succinctly covers the key aspects of the ITIL V3 upgrade.
The ITIL V3 approach covering the ITIL Lifecycle is fully covered. In addition those who are familiar with the Version 2 process approach will be delighted to discover that this new edition of Foundations of ITIL has split out all the processes and describes them in detail. This means that it is easy for all readers to access and grasp the process concepts that are so pivotal to many service management day-to-day operations.
This title covers the following:
Additional Info
Additional Info
SKU 978908753057C
isbn 978908753057C
nur-code 982
Publisher Van Haren Publishing
Uitgeef Datum 2007-09-09 00:00:00
Product Type Books
Publish Year 2007
Language english
Categories IT & IT Management
Standards ITIL
Serie No
edition 3
pages 360
Height (cm) 2.3
Width (cm) 17
Length (cm) 24
Weight (Kg) 0.8500
Default 99842
eLibrary Downloadbaar Yes
Description No
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