Van Haren Publishing | Corporate

Month: June 2018

Practically speaking… To ‘know’ and ‘to know’… About gained knowledge from SIAM

To ‘know’ and ‘to know’… “To know, is to know that you know nothing, that is the meaning of true knowledge” rightly said by Socrates.  Practical knowledge and theoretical knowledge are both important phases of learning and both of these can happily be gained from reading the Service Integration and Management (SIAM) Professional Body of …

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There is no ‘I’ in SIAM

Service Integration and Management (SIAM) is a response to complex multi-sourced environments, essentially the incorporation of a service integrator, a logical entity held accountable for the end-to-end delivery of services and the business value that the customer receives.  It sounds simple enough on paper, but the complexity in the ‘real world’ can make it challenging …

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Creating Order Out Of Digital Transformation Chaos With VeriSM

Introduction The digital world as we know it is changing fast. The traditional role of IT as service provider is evolving to one of service broker. IT is moving up and out of the traditional data centre. Digital transformation, Cloud Computing, Virtualization, Blockchain, Artificial Intelligence and advanced practices such as DevOps, Lean and Agile are …

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