Van Haren Publishing | Corporate

12 October 2017

IFDC launches VeriSM™ – Service Management for the Digital Age.

Zaltbommel, the Netherlands – 12 October 2017. Today, many organizations and governments offer their services in a rapidly changing environment. This has created demand for highly-educated professionals with the right knowledge and skills in the area of Service Management. To meet those changing demands, the International Foundation for Digital Competences (IFDC) launches VeriSM™, a new …

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VeriSM™ Webinar – Service Management for the Digital Age

How did VeriSM™ get defined and built? There is a wide need for relevant training and certification in the Service Management area, based upon market feedback. The not-for-profit IFDC (International Foundation for Digital Competences) was established to combine strengths in partnership, and to create one accepted standard in the market as opposed to fragmentation. An …

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VeriSM in 3 minutes – English

  The Basics Every organization is a service provider in today’s market. Even organizations selling products need to add a level of service to them. Think of banking, insurance, civil services, but also the myriad of online shops where the physical product is a commodity and the service is the distinguishing characteristic of the organization. …

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VeriSM Service Management Digital Age

Title / Current version VeriSM tm The Basics Every organization is a service provider in today’s market. Even organizations selling products need to add a level of service to them. Think of banking, insurance, civil services, but also the myriad of online shops where the physical product is a commodity and the service is the distinguishing …

VeriSM Service Management Digital Age Read More »