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“Talkin’ ‘bout a revolution” – VeriSM, a service management conversation for the digital age.

“Talkin’ ‘bout a revolution” – VeriSM, a service management conversation for the digital age.

Introduction The field of service management is changing rapidly as the industry shifts towards digital transformation, the evolution of new management practices and the ‘commoditization of IT’.  Service management needs ...
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Is Agile New? Agile Manifesto allocated - out of the Agile Scrum Handbook

Is Agile New? Agile Manifesto allocated – out of the Agile Scrum Handbook

Agile is usually advertised as the new thing. The use of the term Agile to refer to Adaptive lifecycles is certainly new, but what about the lifecycle itself? I don’t ...
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Werken in een digitale wereld – de nieuwe standaard voor informaticafuncties – in 3 minuten

Werken in een digitale wereld – de nieuwe standaard voor informaticafuncties – in 3 minuten

Introductie Sinds 1982 geeft de (voorheen: Ngi) functierapporten uit met een standaard voor informaticafuncties. Het laatste rapport (Taken, Functies, Rollen en Competenties in de Informatica) dateert van 2001. Sindsdien zijn ...
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Practically speaking… To ‘know’ and ‘to know’… About gained knowledge from SIAM

Practically speaking… To ‘know’ and ‘to know’… About gained knowledge from SIAM

To ‘know’ and ‘to know’… “To know, is to know that you know nothing, that is the meaning of true knowledge” rightly said by Socrates.  Practical knowledge and theoretical knowledge ...
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There is no ‘I’ in SIAM

There is no ‘I’ in SIAM

Service Integration and Management (SIAM) is a response to complex multi-sourced environments, essentially the incorporation of a service integrator, a logical entity held accountable for the end-to-end delivery of services ...
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Creating Order Out Of Digital Transformation Chaos With VeriSM

Creating Order Out Of Digital Transformation Chaos With VeriSM

Introduction The digital world as we know it is changing fast. The traditional role of IT as service provider is evolving to one of service broker. IT is moving up ...
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Proactive Project Management

Proactive Project Management

Introduction We all know what it takes for a project to be inspiring to be a part of and to lead efficiently to the requested outcome. It is common sense ...
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VeriSM includes SAM (software asset management) which is a service – not a process

VeriSM includes SAM (software asset management) which is a service – not a process

Introduction VeriSM includes SAM Software Asset Management is the right blend of people, systems and processes required to manage your software and software-related assets throughout their entire lifecycle – to an ...
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