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Global best Practices
This superb book is a 'consultant in a box'....!



IT Service Management Global Best Practices Volume 1 (2008)

€ 69,90
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E-Book: Metrics for IT Service Management (english version)

E-Book: Metrics for IT Service Management (english version)

€39.95
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MOF - Microsoft Operations Framework: V4.0 (english version)

ISBN: 9789087532864
Price: €14.95

 
Sample: for table of content and first chapters please click here
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MOF - Microsoft Operations Framework: V4.0 (english version)
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Product Description
Microsoft® Operations Framework
Microsoft® Operations Framework (MOF) 4.0 was delivered in 2008 and delivers practical guidance for everyday IT practices and activities, helping users establish and implement reliable, cost-effective IT services. It encompasses the entire IT lifecycle by integrating:
·         Community-generated processes for planning, delivering, operating, and managing IT
·         Governance, risk, and compliance activities
·         Management reviews
·         Microsoft Solutions Framework (MSF) best practices
The goal of MOF is to provide guidance to IT organizations to help them create, operate, and support IT services while ensuring that the investment in IT delivers expected business value at an acceptable level of risk. 

MOF’s purpose is to create an environment where business and IT can work together toward operational maturity, using a proactive model that defines processes and standard procedures to gain efficiency and effectiveness. MOF promotes a logical approach to decision-making and communication and to the planning, deployment, and support of IT services.

This product is available as a hard copy book format or as a PDF. Please make your selection carefully.
MOF - Microsoft Operations Framework: V4.0 (english version)
HardcopyAdd to Cart
 
E-Book: MOF - Microsoft Operations Framework: V4.0 (english version)
E-Book (PDF/Online)
For more details on E-books and the terms and conditions please click here.
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