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Global best Practices
This superb book is a 'consultant in a box'....!



IT Service Management Global Best Practices Volume 1 (2008)

€ 69,90
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E-Book: Metrics for IT Service Management (english version)

E-Book: Metrics for IT Service Management (english version)

€39.95
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服务协议管理导论 - Service Agreements Management Guide (chinese version)
 
 €20.75 
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De RfP voor IT-outsourcing - Management Guide (dutch version)
 
De RfP voor IT-outsourcing - Management Guide (dutch version) 


ISBN: 9789077212974
Authors: Gerard Wijers, Denis Verhoef
 €20.75 
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E-Book: Foundations of IT Service Management based on ITIL (ITILV2) (english version)
 
 €39.95 
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E-Book: Frameworks for IT Management (english version)
 
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E-Book: Frameworks for IT Management – A Pocket Guide (english version)
 
 €14.95 
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E-Book: Implementing ISO/IEC 20000 Certification, The Roadmap (english version)
 
 €39.95 
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E-Book: ISO/IEC 20000 An Introduction (english version)
 
 €49.95 
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E-Book: ISO/IEC 20000: A Pocket Guide (english version)
 
 €14.95 
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E-Book: IT Governance based on CobiT 4.1, a management guide (english version)
 
 €20.75 
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E-Book: IT Service CMM (english version)
 
 €14.95 
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E-book: IT Service Management Based on ITIL® V3 - A Pocket Guide (english version)
 
 €14.95 
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E-Book: IT Service Management Global Best Practices Volume 1 (2008) (english version)
 
 €69.90 
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