Service Oriented Architecture (SOA) is an architectural style that has recently come to prominence. The Open Group has a long history of providing support for enterprise architects, notably through development and maintenance of The Open Group Architecture Framework (TOGAF™). The Open Group is na ... (read more)

 

Service Oriented Architecture (SOA) brings many business benefits to organizations, especially the ability to respond rapidly to business process change for competitive advantage. Within one oil company’s Exploration and Production (E&P) segment there is a department called Digital and Communicat ... (read more)

 

Heeft u al een mening over Six Sigma, ASL, COPC, Tripod, BSC, ISPL, EFQM of eSCM? Wilt u de juiste keuze maken? In dit artikel schetsen Barry Derksen en Peter Noordam de mogelijkheden van verschillende modellen om de kwaliteit van uw informatievoorziening te verbeteren. (read more)

 

The Six Sigma methodology is particularly compatible with ITIL. This relationship is very similar to the relationship of services to the business and how those services are managed via the ITIL processes. This paper will be useful to all ITIL practitioners, process owners and managers. (read more)

 

In May 2007, the Office of Government Commerce (OGC) released a new version of ITIL. Aspects of Application Management are to be found in all five volumes of the core guidance. In this paper, the interfaces with another IT framework, the Application Services Library, are more described. There are bo ... (read more)

 

This white paper explores the advantages of this business-focused approach for creating security architecture. It discusses the pitfalls of a technology-centric approach, and recognises the challenges of integrating the business leadership team with the technology strategists in order to fulfil the ... (read more)

 

ITIL (IT Infrastructure Library) provides a framework of Best Practice guidance for IT Service Management and since its creation, ITIL has grown to become the most widely accepted approach to IT Service Management in the world. This pocket guide has been designed as an introductory overview for any ... (read more)

 

CMMI® (Capability Maturity Model® Integration) models are collections of best practices that help organizations to improve their processes. The first CMMI model was developed by a product team from industry, government, and the Software Engineering Institute (SEI) for the application of process imp ... (read more)

 

As IT organizations mature, they are realizing that it is no longer adequate to just deliver IT services. They must transform and become a true business partner, effectively supporting business objectives in a cost competitive way. To this aim, ITIL version 3 (V3) has incorporated continual service ... (read more)

 

Veel organisaties zijn momenteel bezig met het (her)inrichten van de vraagzijde van de informatievoorziening. BiSL is hierbij een bruikbaar framework. Echter bij de inrichting komen voortdurend vragen als hoe BiSL nu toe te passen, hoe implementeer je BiSL? In dit artikel gaan we in op de implementa ... (read more)