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9789087537128 - english - hardcopy | 2013
This content looks at the basic core skills that all those dealing with suppliers and clients need to know about managing the commercial relationship. It looks at the skills needed to ensure that both the supplier and customers are equipped to deal w..
€ 39,95
9789087537364 - english - hardcopy | 2013
This book provides a first introduction into the field of Information Security. Information security is about preserving your data, keeping private data private, making sure only the people who are authorized to access the data can, making sure your ..
€ 39,95
9789087536749 - english - hardcopy | 2012
This book and its predecessors have become the industry classic guide on the topic of ITIL. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices wit..
Other formats: PDF
€ 39,95
9789087539238 - english - PDF | 2012
This book and its predecessors have become the industry classic guide on the topic of ITIL. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices wit..
Other formats: hard copy
€ 39,95
9789087539849 - english - PDF | 2011
The Van Haren Publishing Bestselling Handbook on ITIL®!
The ITIL V3 approach is covered with all the ITIL Lifecycles. It has split out all the processes and descrbes them in detail, this means that it is easy for all readers to access and grasp t..
€ 39,95
9789087532239 - english - PDF | 2010
The Van Haren Publishing Bestselling Handbook on ITIL®!
The ITIL V3 approach is covered with all the ITIL Lifecycles. It has split out all the processes and descrbes them in detail, this means that it is easy for all readers to access and grasp th..
€ 29,95
9789087530617 - japanese - hardcopy | 2010
The Van Haren Publishing Bestselling Handbook on ITIL®!
The ITIL V3 approach is covered with all the ITIL Lifecycles. It has split out all the processes and descrbes them in detail, this means that it is easy for all readers to access and grasp th..
€ 39,95
9789087535681 - english - hardcopy | 2010
Information security issues impact all organizations; however measures used to implement effective measures are often viewed as a businesses barrier costing a great deal of money. This practical title clearly explains the approaches that most organiz..
Other formats: PDF
€ 29,95
9789087536343 - english - PDF | 2010
Information security issues impact all organizations; however measures used to implement effective measures are often viewed as a businesses barrier costing a great deal of money. This practical title clearly explains the approaches that most organiz..
Other formats: hard copy
€ 29,95
9789087533083 - korean - hardcopy | 2009
The Official Handbook on ITIL®V3!
Foundations of IT Service Management based on ITIL has become the industry classic guide on the topic of ITIL. Over the years this authoritative itSMF guide has earned its place on the bookshelves and in the ..
€ 39,95
9789087531409 - english - hardcopy | 2008
‘ABC is like an iceberg, much of it hidden beneath the surface, yet capable of inflicting enormous damage’ to your organization, or more importantly, your business! With growing importance of IT to business operations we can no longer afford to h..
Other formats: PDF
€ 39,95
9789087538736 - english - PDF | 2008
‘ABC is like an iceberg, much of it hidden beneath the surface, yet capable of inflicting enormous damage’ to your organization, or more importantly, your business! With growing importance of IT to business operations we can no longer afford to h..
Other formats: hard copy
€ 39,95
9789087532871 - english - PDF | 2008
Microsoft® Operations Framework - A Pocket Guide
Microsoft® Operations Framework (MOF) 4.0 was delivered in 2008 and delivers practical guidance for everyday IT practices and activities, helping users establish and implement reliable, cost-effe..
Other formats: hard copy
€ 15,95
9789087532864 - english - hardcopy | 2008
Microsoft® Operations Framework - A Pocket Guide
Microsoft® Operations Framework (MOF) 4.0 was delivered in 2008 and delivers practical guidance for everyday IT practices and activities, helping users establish and implement reliable, cost-effe..
Other formats: PDF
€ 15,95
9789087532284 - italian - hardcopy | 2008
Foundations of IT Service Management based on ITIL® V3
Foundations of IT Service Management based on ITIL has become the industry classic guide on the topic of ITIL. Over the years this authoritative guide has earned its place on the bookshelves ..
Other formats: PDF
€ 20,00
