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Implementing Strategic Sourcing
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 Transición del Servicio basada en ITIL® V3 – Guía de Gestión (spanish version)   Transición del Servicio basada en ITIL® V3 – Guía de Gestión (spanish version) 


ISBN: 9789087531577
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 The Service Catalog (english version)   The Service Catalog (english version) 


ISBN: 9789087535711
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 The EFQM Excellence model for Assessing Organizational Performance (english version)   The EFQM Excellence model for Assessing Organizational Performance (english version) 


ISBN: 9789087530273
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 Surviving outsourcing, A Comic Story from Initiative to Contract Termination (english version)   Surviving outsourcing, A Comic Story from Initiative to Contract Termination (english version) 


ISBN: 9789087532253
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 Slaag voor je ITIL ® V3 Foundation en Bridge examen (dutch version)   Slaag voor je ITIL ® V3 Foundation en Bridge examen (dutch version) 


ISBN: 9789087535513
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 Service Transition op basis van ITIL® V3 – Een Management Guide (dutch version)   Service Transition op basis van ITIL® V3 – Een Management Guide (dutch version) 


ISBN: 9789087531539
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 Service Transition basierend auf ITIL® V3 – Eine Management Guide (german version)   Service Transition basierend auf ITIL® V3 – Eine Management Guide (german version) 


ISBN: 9789087531546
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 Service Transition based on ITIL V3 Management Guide (english version)   Service Transition based on ITIL V3 Management Guide (english version) 


ISBN: 9789087531263
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 Service Strategy op basis van ITIL® V3 – Een Management Guide (dutch version)   Service Strategy op basis van ITIL® V3 – Een Management Guide (dutch version) 


ISBN: 9789087531430
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 Service Strategy basierend auf ITIL® V3 – Eine Management Guide (german version)   Service Strategy basierend auf ITIL® V3 – Eine Management Guide (german version) 


ISBN: 9789087531447
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 Service Strategy based on ITIL V3 Management Guides (english version)   Service Strategy based on ITIL V3 Management Guides (english version) 


ISBN: 9789087531249
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 Service Operation op basis van ITIL® V3 - Een Management Guide (dutch version)   Service Operation op basis van ITIL® V3 - Een Management Guide (dutch version) 


ISBN: 9789087531485
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