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Global best Practices
This superb book is a 'consultant in a box'....!



IT Service Management Global Best Practices Volume 1 (2008)

€ 69,90
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Create your own Personal Library giving you The Official Titles Anytime, Anywhere!

E-Book: IT Service Management Global Best Practices Volume 1 (2008) (english version)

E-Book: IT Service Management Global Best Practices Volume 1 (2008) (english version)

€69.90
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Continual Service Improvement (ITIL V3, CSI) (english version)
 
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Continual Service Improvement based on ITIL V3 (german version)
 
Continual Service Improvement based on ITIL V3 (german version) 


ISBN: 9789087531645
Authors: Jan van Bon, Arjen de Jong, Axel Kolthof, Mike Pieper, Ruby Tjassing, Annelies van der Veen, Tieneke Verheijen
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Continual Service Improvement based on ITIL V3 (spanish version)
 
Continual Service Improvement based on ITIL V3 (spanish version) 


ISBN: 9789087531676
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Continual Service Improvement based on ITIL V3 Management Guides (english version)
 
Continual Service Improvement based on ITIL V3 Management Guides (english version) 


ISBN: 9789087531287
Authors: Jan van Bon, Arjen de Jong, Axel Kolthof, Mike Pieper, Ruby Tjassing, Annelies van der Veen, Tieneke Verheijen
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E-book An Introductory Overview of ITIL V3 (english version)
 
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E-book ITIL V3 Lifecycle Publication Suite PDF (english version)
 
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E-Book: Continual Service Improvement (ITIL V3, CSI) (Engelse Versie) .. (english version)
 
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E-BOOK: Introduction to ITIL V3 Service Lifecycle (english version)
 
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E-book: IT Service Management Based on ITIL® V3 - A Pocket Guide (english version)
 
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E-Book: Service Design (ITIL V3, SD) (english version)
 
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