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Global best Practices
This superb book is a 'consultant in a box'....!



IT Service Management Global Best Practices Volume 1 (2008)

€ 69,90
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E-Book: IT Governance based on CobiT 4.1, a management guide (english version)

E-Book: IT Governance based on CobiT 4.1, a management guide (english version)

€20.75
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服务协议管理导论 - Service Agreements Management Guide (chinese version)
 
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Application Management (english version)
 
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Application Management CD-ROM (english version)
 
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Business Perspective Volume 1 (english version)
 
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Business Perspective Volume 1 CD-ROM (english version)
 
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Business Perspective Volume 2 - The Business View on Successful IT Service Delivery (english version)
 
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Business Perspective Volumes 1 and 2 CD-ROM (english version)
 
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E-Book: Foundations of IT Service Management based on ITIL (ITILV2) (english version)
 
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E-Book: IT Service Management Global Best Practices Volume 1 (2008) (english version)
 
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E-Book: Metrics for IT Service Management (english version)
 
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E-Book: Release and Control for IT Service Management, based on ITIL® (ITILV2) (english version)
 
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