Frameworks for IT Management – A Pocket Guide (english version)

Frameworks for IT Management - A Pocket Guide’ covers all the major frameworks and standards used by IT managers around the world.
It may be pocket-sized but this comprehensive title summarizes all the following:
Quality Management and

Business Process Management:
                                    TQM

                                    EFQM

                                    ISO 9000

                                    ISO/IEC 20000

                                    TOGAF™

                                    TickIT

                                    ISO 19770

                                    ISO 15504

                                    ISO 27001

 

Quality Improvement CMMI

                                    Six Sigma

                                    eSCM-SP

                                    IT Balanced Scorecard

 

IT Governance           AS 8015

                                    CobiT

                                    M_o_R

 

Information Management Generic Framework for Information Management

                                    ITIL

                                    BISL

                                    ISPL

                                    eTOM

                                    ASL

 

 Project Management  MSP

                                    PRINCE2

                                    PMBoK

                                    IPMA Competence Baseline

 

Indispensable for the student and the experienced practitioner alike this title provides a key reference source not only on each framework but also its relevance to IT management.

 

 

English and Dutch  versions available.