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Global best Practices
This superb book is a 'consultant in a box'....!



IT Service Management Global Best Practices Volume 1 (2008)

€ 69,90
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E-book: IT Service Management Based on ITIL® V3 - A Pocket Guide (english version)

E-book: IT Service Management Based on ITIL® V3 - A Pocket Guide (english version)

€14.95
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Sample exam ITIL Service Manager include case A532 (ITSS & ITSD.EN) (english version)
 
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Sample exam ITIL Service Manager include case A533 (ITSS & ITSD.DE) (german version)
 
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Sample exam ITIL Service Manager include case A553.1 (ITSS & ITSD.RU) (russian version)
 
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Sample exam ITIL Service Manager include case A554.1 (ITSS & ITSD.NL) (dutch version)
 
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Sample exam ITIL Service Manager include case A577.1 (ITSS & ITSD.JP) (japanese version)
 
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Sample exam ITIL Service Manager include case A588 (ITSS & ITSD.EN) (english version)
 
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Sample exam ITIL Service Manager include case A589 (ITSS & ITSD.SP) (european spanish version)
 
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Sample exam ITIL Service Manager include case A594 (ITSS & ITSD.FR) (french version)
 
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Sample exam ITIL Service Manager include case A596 (ITSS & ITSD.DE) (german version)
 
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Sample exam ITIL Service Manager include case A598 (ITSS & ITSD.JP) (japanese version)
 
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Sample exam ITIL Service Manager include case A601 (ITSS & ITSD.PR) (brazilian portuguese version)
 
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