E-Book: Service Strategy (ITIL V3, SS ) (english version)

	ISBN: 9780113310524 Price: €112.00

Product Description

Advance Notice

A view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the service lifecycle stays focused on the business case and relates to all the companion process elements that follow.

Subsequent titles will link deliverables to meeting the business goals, requirements and service management principles described in this publication.

Concepts and guidance in this publication include:
• Service Management strategy and value planning
• Linking business plans and directions to IT service strategy
• Planning and implementing service strategy

Please take notice: This E book is a Single user version.

A complete overview of the official publications on ITIL V3 from TSO:

E book versions:
ISBN 9780113310524       Service Strategy (SS)
ISBN 9780113310548       Service Design (SD)
ISBN 9780113310555       Service Transition (ST)
ISBN 9780113310531       Service Operation (SO)
ISBN 9780113310562       Continual Service Improvement (CSI)
ISBN 9780113310517       ITIL Lifecycle Publication Suite

Paper print versions:

ISBN 9780113310456       Service Strategy (SS)
ISBN 9780113310470       Service Design (SD)
ISBN 9780113310487       Service Transition (ST)
ISBN 9780113310463       Service Operation (SO)
ISBN 9780113310494       Continual Service Improvement (CSI)
ISBN 9780113310500       ITIL Lifecycle Publication Suite (ITIL V3 Complete Suite)

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