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Global best Practices

This superb book is a 'consultant in a box'....!

IT Service Management Global Best Practices Volume 1 (2008)

€ 69,90

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Create your own Personal Library giving you The Official Titles Anytime, Anywhere!

E-Book: IT Service Management Global Best Practices Volume 1 (2008) (english version)

€69.90

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E-book: IT Service Management Based on ITIL® V3 - A Pocket Guide (english version)

	ISBN: 9789087531713 Price: €14.95

This product is available as a hard copy book format or as a PDF. Please make your selection carefully.
E-book: IT Service Management Based on ITIL® V3 - A Pocket Guide (english version)
E-Book (PDF/Online) For more details on E-books and the terms and conditions please click here.

IT Service Management Based on ITIL® V3 - A Pocket Guide (english version)
Hardcopy

Product Description

This Pocket Guide is a concise summary of the ITIL version 3. A quick, portable reference tool to this leading standards within the Service Management community.

What are the key service management processes? What is the ‘lifecycle’ approach?

English, Dutch, Italian and German Now Available

French and Spanish Available Autumn 2008

This product is available as a hard copy book format or as a PDF. Please make your selection carefully.
E-book: IT Service Management Based on ITIL® V3 - A Pocket Guide (english version)
E-Book (PDF/Online) For more details on E-books and the terms and conditions please click here.

IT Service Management Based on ITIL® V3 - A Pocket Guide (english version)
Hardcopy

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