Home » Catalog » All E-Books » 9780113310548 My Account  |  Cart Contents |  |  English Dutch
Quick Find
 
Use keywords like Title and ISBN to find what you are looking for.
Advanced Search
Categories
All Books
All E-Books
Frameworks/standards  »
Architecture (Enterprise and IT)  »
Business Management  »
IT management  »
Project Management  »
Exin Sample Exams  »
Book Languages
Global best Practices
This superb book is a 'consultant in a box'....!



IT Service Management Global Best Practices Volume 1 (2008)

€ 69,90
Special!!

Create your own Personal Library giving you The Official Titles Anytime, Anywhere!

E-Book: IT Governance based on CobiT 4.1, a management guide (english version)

E-Book: IT Governance based on CobiT 4.1, a management guide (english version)

€20.75
Partners & Links


  

E-Book: Service Design (ITIL V3, SD) (english version)
ISBN: 9780113310548
Price: €112.00
 

Product Description

Advance Notice

In order to meet the current and future business requirements, Service Design provides guidance on the production and maintenance of IT policies, architectures, and documents for the design of appropriate and innovative IT services solutions and processes.
Concepts and guidance in this publication include:

• Service design objectives and elements
• Selecting the service design model
• Cost model
• Benefit/risk analysis
• Implementing service design
• Measurement and control

Please take notice: This E book is a Single user version.

A complete overview of the official publications on ITIL V3 from TSO:
 
E book versions:
ISBN 9780113310524       Service Strategy (SS)
ISBN 9780113310548       Service Design (SD)
ISBN 9780113310555       Service Transition (ST)
ISBN 9780113310531       Service Operation (SO)
ISBN 9780113310562       Continual Service Improvement (CSI)
ISBN 9780113310517       ITIL Lifecycle  Publication Suite
 
Paper print versions:
ISBN 9780113310456       Service Strategy (SS)
ISBN 9780113310470       Service Design (SD)
ISBN 9780113310487       Service Transition (ST)
ISBN 9780113310463       Service Operation (SO)
ISBN 9780113310494       Continual Service Improvement (CSI)
ISBN 9780113310500       ITIL Lifecycle  Publication Suite (ITIL V3 Complete Suite)
Customers who bought this product also purchased
E-Book: Service Transition (ITIL V3, ST) (english version)

E-Book: Service Transition (ITIL V3, ST) (english version)
E-Book: Frameworks for IT Management (english version)

E-Book: Frameworks for IT Management (english version)
E-Book: IT Governance based on CobiT 4.1, a management guide (english version)

E-Book: IT Governance based on CobiT 4.1, a management guide (english version)
E-Book: Foundations of IT Service Management Based on ITIL® V3 (english version)

E-Book: Foundations of IT Service Management Based on ITIL® V3 (english version)
E-Book: Metrics for IT Service Management (english version)

E-Book: Metrics for IT Service Management (english version)
E-Book: ISO/IEC 20000: A Pocket Guide (english version)

E-Book: ISO/IEC 20000: A Pocket Guide (english version)
   Shipping |   Privacy Notice |   Conditions of Use |   F.A.Q. E-books |   Local Distributors |   Contact Us

Warning: error_log(/home/harenet/domains/vanharen.net/tmp/page_parse_time.log) [function.error-log]: failed to open stream: Permission denied in /home/harenet/domains/vanharen.net/public_html/includes/application_bottom.php on line 20