E-book: IT Service Management Based on ITIL® V3 - A Pocket Guide (english version)
The book is intended as an introductory text for CIOs, Security Managers, and anyone whose role draws them towards communications and data security problems in the emerging Internet and Intranet application space, or anyone with a procurement role involving indentifying and specifying industry-standard and industry-proven security products. It explains how applications can use CDSA, the benefits derived from its use, and the deployment timeline.