Product Description
" VOTED 2nd Most VALUABLE SESSION in 2008 Netherlands Conference!!!"
A new approach to dry and formal training and change programs; this card deck makes strong and sound points with a humorous pack of cards.
Designed and drawn by Paul Wilkinson and Jan Schilt well-known and respected throughout the world for their GamingWorks products
Review:
Maarten Bordewijk, Getronics-PinkRoccade, senior ITIL trainer, Netherlands
"Any IT Service Management initiative that doesn't address ABC is bound for failure, Any educational institute wanting to give people the capabilities and knowledge for successfully deploying ITIL should use the ABC cards to support the necessary discussion in training modules leading up to formal certification"
"When organizing an improvement workshop it helps to list issues and to prioritize them. Participants often find it difficult to be complete in this. The ABC Cards provide a complete list of all things that could go wrong. People can instantly recognize issues and pick the cards that apply to them and provide examples of attitude and behavior. It speeds up the process and helps everyone involved to name the issues that really inhibit successfull ITSM."
Alejandro Debenedet, EXIN, Netherlands
"The ABC card exercise was a lot of fun, and put people immediately to work, brainstorming on the worst practices and their consequences, aided by the easily recognizable cartoons. It was interesting to see how people from different backgrounds could quickly interact and agree on how the situations apply to daily life and how they need to be approached."
"From my perspective at EXIN, I see that the ABC card set helps people understand the problems and the typical worst practices. It helps people discuss the consequences and possible solutions, and with that it achieves something very important: it gives hands-on experience in solving ITSM related issues."
"This is a great aid for people seeking for certification in the different levels and practices of ITSM, whether it is ITIL or ISO 20000 or other good practices. EXIN has always developed the exams based on the believe that the candidates need more than just theory, but also practical knowledge, and this helps people gain practical knowledge."
Peter Lijnse, Director Service Management Art, Canada
"This card game is a valuable instrument for training and consulting companies like service Management art. Because it is easier to point out worse practices. I use some of the cards in training or consulting sessions. The moment I see the behavior I take out the card and put it on the table, so we can have a discussion around it. It is much more powerful than addressing it verbally…Great job GamingWorks, it is just a great product to address issues."
Bulk Discounts for ABC Cards
Bulk Discounts
a) Standard Deck
This card deck is widely available. Discounts
0-500: no discount
500-999 10%
1000+ 25%
Min value for any deck is E: 7,50
b) Customization of English Language Deck
Adding bespoke logos to the cards and in addition have 2 company profile cards in the deck. The specifications are as follows:
Price per Deck: 25 Euros
Price per 2 cards: 2 Euros
Minimum run is 100 cards. This method is appropriate for runs between 100-300 decks
For 1000 cards the price for each deck drops to 7,50
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