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IT Service Management Based on ITIL® V3 - A Pocket Guide (english version)
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ITIL® and the Software Lifecycle: Practical Strategy and Design Principles (english version)
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IT Service Management basierend auf ITIL V3 – Das Taschenbuch (german version)
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Foundations of IT Service Management based on ITIL (ITILV2) (english version)
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Projectmanagement op basis van PRINCE2 - 3de druk (dutch version)
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Foundations of IT Service Management op basis van ITIL (ITILV2) (dutch version)
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itSMF - A Pocket Guide (german version)
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BISL, Een framework voor Functioneel Beheer en Informatiemanagement (dutch version)
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Metrics for IT Service Management (english version)
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Foundations in IT Service Management, basierend auf ITIL (ITILV2) (german version)
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Tuesday 06 January, 2009
