ITIL® V3 (english version)
Publisher: Van Haren Publishing
ISBN: 9789087531027
NUR: 980
Format: hardcopy
Other formats: PDF ePub
Publication Date: 06/06/2010
Authors: Ruby Tjassing & Axel Kolthof & Arjen de Jong & Tieneke Verheijen & Mike Pieper & Jan van Bon & Annelies van der Veen
Book Language: English
Sample File: look inside
ISBN: 9789087531027
NUR: 980
Format: hardcopy
Other formats: PDF ePub
Publication Date: 06/06/2010
Authors: Ruby Tjassing & Axel Kolthof & Arjen de Jong & Tieneke Verheijen & Mike Pieper & Jan van Bon & Annelies van der Veen
Book Language: English
Sample File: look inside
Price: € 15,95
This Pocket Guide is a concise summary of ITIL® V 3. A quick, portable reference tool to this leading standard within the Service Management community.
What are the key service management processes? What is the ‘lifecycle’ approach?
What are the key service management processes? What is the ‘lifecycle’ approach?
| Digital | |
| Format | hardcopy |
| Language | |
| Book Language | english |
| Publish_Year | |
| Publish Year | 2010 |
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